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18 and Under 19 and Over Families Conferences Account
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Conference Assistant

The Office of Residence Life reserves the right to dismiss a conference assistant at any time if the staff member fails to meet any of the qualifications or fails to fulfill his/her responsibilities.

Conference Assistant Qualifications

Employment Period

  • Full-time employment goes from April 25, 2020 through August 22, 2020 at 5:00 pm.
  • Conference assistants may move into their rooms on Saturday, April 25, 2020 at 5:00 pm.
  • Conference assistants must be available for desk training in April and be available to work Women's Conference as scheduled. Desk and FERPA training will be scheduled at the employee's convenience during the month of April.

Academic Qualifications

  • Must be BYU students enrolled for Fall Semester 2020.
  • Must not have class from 4:00 pm to 5:00 pm on Tuesdays.
  • Do not need to be in enrolled in classes for spring/summer classes.
  • Non-student status during spring/summer term is preferred; however, conference assistants may attend classes, providing they do not conflict with their employment duties. Classes between 2:00 pm and 4:00 pm are preferred. Approval from area manager is required.

Leadership Qualifications

  • Must abide by the Honor Code, the Dress and Grooming Standards, and Housing Guidelines.
  • Must have good interpersonal and public relations skills and be customer-service oriented.
  • Should have excellent time-management skills and be self-motivated.

General Qualifications

  • Must be single students.
  • Are required to attend spring student check-in training on Friday, April 24, 2020 at 10:00 am.
  • Are required to attend Women's Conference training (April 27 & April 28), desk training (April), and complete building prep (April 27-28, 2020).
  • Are required to attend additional training sessions during the month of May -- dates to be determined.
  • May be scheduled to work up to 40 hours per week depending on individual conference needs.
  • May be required to transport themselves to housing areas (Helaman, Heritage, or Wyview Park) for job responsibilities.
  • Will be required to perform physical tasks, i.e. taking out trash, climbing stairs, moving beds, etc.

Scheduling

  • Will be expected to work on holidays, i.e. Memorial Day, July 4th, etc.
  • Must be available to work scheduled hours—schedules may be subject to last-minute changes.
  • Scheduling for conference assistants may vary from week to week according to conference needs — conference assistants must remain flexible to schedule changes.
  • Conference assistants may not accept other positions or make commitments that interfere with their employment responsibilities; i.e. additional employment, traveling performing groups, etc.
  • During Women's Conference and at times when a Residence Hall may be used for a different gender, conference assistants will be asked to stay temporarily in another hall or Residence Life housing area.
  • Conference assistants will be scheduled for on-call responsibilities — on-call time is not restricted to the premises but must be available to respond to guests needs within a reasonable time.

Compensation

  • Spring/Summer 2020 compensation includes room, meal plan, plus an hourly wage of $7.75

Conference Assistant Responsibilities

Guest Relations

Conference assistants are expected to:

  • Represent and promote a positive image of Residence Life, Brigham Young University, and The Church of Jesus Christ of Latter-day Saints.
  • Become acquainted with conference personnel and counselors.
  • Help guests maintain an acceptable level of conduct by encouraging guests to follow the Honor Code and other Summer Conference Guidelines.

Customer Service

Conference assistants:

  • Commit to providing excellent customer service and promoting a positive housing atmosphere.
  • Help guests resolve concerns or conflicts that arise during the conference or camp.
  • Assist hall advisors with meeting the needs of housing guests.

Safety and Security

Conference assistants:

  • Promote safety and security.
  • Unlock and/or secure residence halls as outlined by the hall advisors.
  • Assist during emergencies.
  • Will receive a background check, through Truescreen, one month before being hired for a position.

Physical Facilities

Conference assistants:

  • Assist Residence Life staff personnel in preparing for all incoming conference groups; i.e. removing and replacing bedding, towels, etc.
  • Help with custodial duties as assigned (i.e., linen exchange, trash, etc.).
  • Assist with conference check-ins and check-outs.
  • Assist hall advisors in assessing payment for damages and lost items as guests check out.
  • Assist hall advisors in conducting inspections of rooms for fire hazards, proper maintenance and housekeeping.
  • Assist hall advisors in maintaining accurate key inventories.

Reporting

Conference assistants:

  • Maintain daily contact with management (i.e. the hall advisors and/or area manager) to report special needs, guest concerns, damages, maintenance repair needs, or emergencies relative to conference guests.
  • Attend weekly staff meetings –Tuesdays 4pm-5pm.

Other Responsibilities

  • Become fully acquainted with and supportive of Residence Life Housing Guidelines.
  • Act directly under the supervision of hall advisors and area management.
  • Support hall advisors in their responsibilities and be available to fulfill floor, hall desk, area front desk, roving, and on-call assignments as directed by hall advisors or area management.
  • Fulfill other assignments and duties as directed by hall advisor and area management.

People to Know

  • Conference assistants are Residence Life employees who assist hall advisors and area management in facilitating the stay of conference guests.
  • Hall advisors are responsible for guests living in Residence Life housing areas. They supervise conference assistants.
  • Area management supervises the hall advisors and is responsible for all guests and students living in the Residence Life housing areas. Area management offices are located in each housing area.

Questions

For questions regarding the above information or the status of applications, students should contact the area to which they have or to which they will apply.

Area Phone Number
Helaman Halls 801-422-2034
Heritage Halls 801-422-4421
Wyview Park 801-422-9203