Services and Amenities

Front offices at each of the housing areas may offer the following services:

• Making appointments with the area management.
• Asking housing-related questions.
• Buying stamps and drop off outgoing mail.
• Sending faxes.
• Checking out sports equipment.
• Borrowing tools or jumper cables.
• Reserving a variety of area facilities for hall, ward, and personal activities like study groups.

Helaman Halls - The Cannon Center

Heritage Halls Central Building

Wyview Park Front Desk

LISR Front Desk

Riviera Office

• Tenants are welcome to bring their own computers, or they may rent one from the Office of Information Technology. Computers are leased on a first-come, first-served basis.
  • For further information, tenants should visit the computer rental page on the Office of Information Technology Web site.
• Tenants have access to Campus Television (Helaman Halls, Heritage Halls, Wyview Park, & LISR), the Internet at large as well as to BYU's campus computing services, which include university library and registration databases, etc.
• For internet access, tenants provide their own compatible wireless router and connect it to a BYU network data jack in their room at Helaman Halls, or apartment at Heritage Halls, Wyview Park, Riviera, and LISR.
• Telephone landlines are not available in on-campus housing.

• Dry cleaning services are available from BYU Laundry (ULB). For questions about dry cleaning or other laundry services, tenants should visit the BYU Laundry web site or call 801-422-2518.

• Laundry facilities are for tenants only. Tenants shouldn’t do laundry for non-tenants or let others use the machines. A discounted rate is provided when paying with Cougar Cash.
  • NOTE: Laundry card readers will not reflect the Cougar Cash discount. Correct discounted charges will appear in Cougar Cash transactions.
• Tenants who do not receive the discounted price when using their Cougar Cash, must, within 30 days of the missed discount, provide a printout of their Cougar Cash account with the nondiscounted charges highlighted to the Cougar Cash Office at 1057 WSC.
• Neither Campus Accommodations nor Residence Life is responsible for damage due to improper laundering procedures, harmful items left in the machine, or actions of others using the machines.
• If a washer or dryer malfunctions, tenants should inform the Hall Advisor and put a "Resting Today" sign on the machine. Tenants should then take the stub portion of the sign to the area office for a refund.
• Theft can occur in the laundry facilities. Tenants should report any thefts to the University Police and shouldn't leave their clothes or other personal belongings unattended.
• Riviera laundry facilities are operated/serviced by The Hainsworth Laundry Company. Cash and Cougar cash are not accepted in the laundry facilities. Tenants must download the PayRange App to pay for laundry services.

• BYU furnishes each bed with a mattress pad. All tenants must supply their own pillows and linens. Tenants should review bed and sheet sizes for their housing area.

• Tenants should turn all lost items in to the area office. They will be sent to the University Lost and Found office in 1080 WSC, 801-422-3024.

• On-Campus Housing strives to keep rooms and halls in top condition. Tenants can help by reporting needed repairs and/or damages to BYU Auxiliary Maintenance.
• Tenants should call 801-422-4411 to request a work order between 8:00 am and 4:30 pm.
  • For service after hours tenants should contact the hall staff.
• Repairs must be done by BYU maintenance personnel only.
• The University reserves the right to enter rooms for needed repairs or remodeling.

• Pianos are located in the basement or lobbies of each hall or in the commons rooms at the Language Immersion Student Residence.
• Tenants at Riviera may utilize pianos in the Wyview Park multipurpose building study rooms.
• Hall communities may establish quiet hours for the piano to avoid disturbing tenants who are trying to sleep.
• Tenants shouldn’t move the pianos as this can affect their tone.

• No storage space outside the apartment is provided at Riviera or Wyview Park. In all of the other housing areas, tenants can store their trunks or suitcases in the basement of their hall, or in the storage rooms of their area.
• Tenants should make sure they mark their stored possessions with the owner’s name, school address & home address, and the date the owner stored them.
• Tenants should be aware that On-Campus Housing is not responsible for loss or damage.
• Tenants may not store flammable materials, chemicals, bicycles, tires, or excess boxes.
• Tenants who need to store specialized boxes (such as computer boxes), should nest or collapse the boxes to reduce fire hazards and leave space for other tenants.

• Basketball and volleyball facilities are available at Helaman Halls, Heritage Halls, LISR, and Wyview Park. Sports equipment can be checked out from the complex office front desk or tenant’s hall office.

• BYU Intramural Sports has a variety of sports for both men and women. Halls or floors are welcome to form teams. For more information, visit the BYU Intramural Sports website, or call 801-422-7597.